How to Order
To place an order, first make your product selections and Proceed to Checkout from your cart. You will then be required to create a new customer account, or log in to your existing account. Once your order has been submitted, you will also need to complete a Patient Profile Form and email or fax it with your original prescription for fulfillment by a pharmacist. Once this form is received you will be contacted to collect your payment information. You will receive confirmation that your order has been received and your order will be shipped in two to three business days.
Changing quantities or cancelling an item in your order
Because of the way we process orders, orders cannot be changed online once placed. If you require a change, please contact us by email, or call us at 1-855-927-6337.
Cancellations must be received within 24 hours of submitting an order.
If you don’t receive your order or an item is missing from your order
If you have logged into your account and see a status “delivered”, but did not receive your order or an item is missing from your order, please contact customer service by email, or call us at 1-855-927-6337.
How to create an account
Click the “Create a New Account” link at the top right of our home page.
If you receive the wrong product
If you receive the wrong product(s), please email customer service or call us at 1-855-927-6337 within 72 hours of receiving your order.
We currently ship to United States addresses only. We ship order within 24 hours after fulfillment, which could be up to 48 hours from when the order is placed. All shipments are subject to product availability, and orders placed on weekends or holidays may have a delay until the next business day. Shipments to Hawaii and Alaska addresses may have an additional delivery time.
If you require faster shipping, please call us at 1-855-927-6337.
Low-Price Guarantee: We are committed to providing the best prices and value. We appreciate your business and strive to keep our prices competitive to save you money.
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